Support FAQ

1. How do I contact customer support?

You can reach our support team by emailing us at support@oncallprintersetup.site. We aim to respond within 24 hours.

2. What services do you offer?

We provide printer setup assistance, driver installation, troubleshooting, and general support for a wide range of printer brands.

3. Is your support free?

Some basic support resources are free. However, advanced troubleshooting and remote assistance may require a service fee. Details are provided before any charges are made.

4. What if my printer is not listed?

If your printer model is not listed on our site, please contact us directly. We may still be able to assist you.

5. Can I get a refund if the service doesn’t work?

Yes, please refer to our Refund Policy for eligibility and instructions.

6. Do you support Mac and Windows?

Yes, we provide setup and troubleshooting support for both macOS and Windows operating systems.

7. How do I know my data is safe?

We take your privacy seriously. Please review our Privacy Policy for details on how we protect your information.

Still have questions?

Feel free to email us at support@oncallprintersetup.site and we’ll be happy to help!